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Customer Retention Specialist - Series 6 63

Company: VirtualVocations
Location: Alpharetta
Posted on: November 16, 2024

Job Description:

A company is looking for a Customer Retention Specialist in Retirement Services.



Key Responsibilities

Handle inbound calls to assist customers with service needs and asset retention
Pursue referral opportunities for new sales through education on investment options
Participate in outbound campaigns to support Financial Wellness and Retirement Readiness programs


Required Qualifications

2+ years of retirement plan-based financial services or customer service experience
Series 6 and Series 63 required
In-depth knowledge of retail and institutional product offerings
Strong systems and operational knowledge of internal procedures
Extreme customer focus

Keywords: VirtualVocations, North Atlanta , Customer Retention Specialist - Series 6 63, Other , Alpharetta, Georgia

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