General Manager
Company: LUV Car Wash
Location: Atlanta
Posted on: October 30, 2024
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Job Description:
Description:LUV Car Wash was founded in Sept of 2021, and we
have rapidly grown to over 70 locations in 6 states, including CA,
NV, FL, GA, PA, and NJ. We are looking to add a General Manager to
our growing team to help us continue our mission to become the best
car wash in the industry.Benefits:401K match Health Benefits/HSA
Vision Dental Life insuranceVacation Sick Time Employee Discount
program EAP General Summary of Duties:The General Manager (GM) is
responsible for all site operations including recruiting of staff,
site safety, facilities management, customer service, driving
sales, site compliance and the development of the car wash
team.Reports to: District Manager FLSA Status: Exempt / Non- Exempt
Physical Demands: Occasional prolonged periods of walking/standing.
Work outside in varying weather conditions.Ability to lift 25
pounds unassisted.Essential Functions:Recruit, train, coach and
develop all teammates.Ensure compliance with LUV onboarding,
orientation and training processes for all new teammates. Stay up
to date on all process changes and enhancements.Provide ongoing
development, coaching and counseling to AGMs and high-potential
hourly teammates.Partner with People Services on disciplinary
issues including investigations and terminations.Partner with
Market Leader to drive local volume and sales through strategic
community outreach and marketing efforts.Check LUV GM email
regularly and respond to all emails in a timely, pleasant manner.
Follow-up on action items as needed, quickly and accurately.Partner
with Market Leader on budget planning and forecasting.Review DRB
reporting and submit payroll information to all employees on time.
Cross-reference and review payroll before submission to ensure 100%
accuracy and guarantee all teammates are accurately paid for hours
worked.Ensure teammates are always using prescribed sales scripts
and guide-on procedures.Ensure the site operates safely and in
compliance with all regulatory, local, state and federal
laws/regulations.Create genuine connections with customers and
foster relationships through superior customer service to build
membership sales.Create weekly schedule and manage site labor to
LUV Car Wash standards.Walk site throughout shift to ensure site is
operating safely, efficiently and up to the LUV standards of
service. Converse with customers regularly to ensure customer
satisfaction.Handle all customer issues/complaints. Work with
Market Leader to resolve all issues in a timely manner that results
in positive outcomes and customer-retention.Partner with Facilities
Market Leader and maintenance team to ensure all equipment is
properly maintained, safely operated and maintenance requests are
fulfilled in a timely manner to minimize site downtime.Perform
other duties as assigned.Job holder must demonstrate current
competencies applicable to the job position. Every employee is
required to remain updated on company policies and affairs through
appropriate sources, such as the internal employee website.
Requirements:Education:HS Diploma or equivalent preferred.
Bachelor's Degree in business management, hospitality or related
field a plus.Experience:Minimum of three (3) years management
experience required. Management in restaurants or hospitality is
highly preferred. Experience in car wash or automotive industry a
plus.Requirements:Excellent verbal and written communication
skills.Strong organizational skills and ability to
prioritize.Compensation details: 65000-65000 Yearly
SalaryPI74dea627c420-25660-35912285
Keywords: LUV Car Wash, North Atlanta , General Manager, Executive , Atlanta, Georgia
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